1How do I place an order? Can I opt for pick up?
Browse through and shop our website WearAnika.com. When ordering through the website, a shipping fee is added.
Customization and orders for pick-up must be coursed through our sales and community manager via email, Instagram DM, or WhatsApp. Pick-up point is in Ayala Alabang.
All orders (whether placed via our website, email, Instagram, WhatsApp or other platforms coursed through our sales and community manager) are non-refundable. Shipping fee is non-refundable as well.
We are more than happy to help you choose the right size/style before making that meaningful purchase. All questions and concerns are welcome!
Customization and orders for pick-up must be coursed through our sales and community manager via email, Instagram DM, or WhatsApp. Pick-up point is in Ayala Alabang.
All orders (whether placed via our website, email, Instagram, WhatsApp or other platforms coursed through our sales and community manager) are non-refundable. Shipping fee is non-refundable as well.
We are more than happy to help you choose the right size/style before making that meaningful purchase. All questions and concerns are welcome!
2How do I process payment?
When ordering through the site, payment is coursed through Maya, our payment gateway. The most common modes of payment accepted are: (1) QR and e-Wallets, or (2) Debit/Credit Card.
Our website inventory is only deducted once payment is confirmed and received. Unpaid orders do not secure the piece(s) you’ve added to cart. Settling payment on time is advised.
Our website inventory is only deducted once payment is confirmed and received. Unpaid orders do not secure the piece(s) you’ve added to cart. Settling payment on time is advised.
3How do I track my package?
We ship your packages via LBC. If you wish to track your package, send us an email at wear.anika@gmail.com and we will provide the LBC tracking number.
4Pre-Order Policy
Staying true to our deep commitment to sustainability, slow fashion, and a focus on quality over quantity, we want your every purchase to be intentional and meaningful. Thus, all our pieces are for pre-order. We do not have any items available on-hand. We only begin production once you've placed, confirmed, and paid for your order. Therefore, we do not accommodate requests for returns, exchanges, or refunds due to your change-of-mind or customer mistakes.
For every single transaction, you are entitled to one reusable fabric pouch bag. Should you request for an additional pouch bag, this will be P150/bag.
All orders (whether placed via our website, email, Instagram, WhatsApp or other platforms coursed through our sales and community manager) are non-refundable. Shipping fee is non-refundable as well. For pick-ups, orders must be coursed via email, Instagram DM, or WhatsApp.
We are more than happy to help you in choosing the right size/style before making that meaningful purchase. All questions and concerns are welcome! Just shoot us an email or an Instagram DM.
Since adopting a pre-order format, we are proud to have minimized waste, resolved excess inventory challenges, and streamlined our production process.
For every single transaction, you are entitled to one reusable fabric pouch bag. Should you request for an additional pouch bag, this will be P150/bag.
All orders (whether placed via our website, email, Instagram, WhatsApp or other platforms coursed through our sales and community manager) are non-refundable. Shipping fee is non-refundable as well. For pick-ups, orders must be coursed via email, Instagram DM, or WhatsApp.
We are more than happy to help you in choosing the right size/style before making that meaningful purchase. All questions and concerns are welcome! Just shoot us an email or an Instagram DM.
Since adopting a pre-order format, we are proud to have minimized waste, resolved excess inventory challenges, and streamlined our production process.
5What is your lead time for pre-orders?
Kindly allow 10 business days (or less) lead time upon payment confirmation for your order to arrive, with the exception of November and December. During these months, due to the holiday rush, the lead time is extended to 15 business days. Strictly no rush orders during our peak season.
Good things take time. We thank you for your kind understanding—your unwavering support keeps our team going and thriving.
Good things take time. We thank you for your kind understanding—your unwavering support keeps our team going and thriving.
6Customization Policy
Custom orders are to be coursed through our sales and community manager via email or Instagram, not the website.
As of Feb. 1 2025, custom fee is P600/style (“Custom Fee”). Minor Alteration Fee will remain to be P450/style.
Any form of customization that will drastically modify our design will not be accommodated.
Strictly no returns, exchanges, or refunds for custom pieces, as these are for pre-order as well.
The same lead time policy above will apply to your custom orders.
If you wish to make further adjustments to your custom keepsake, the Minor Alteration Fee of P450 will still apply on top of the P600 Custom Fee.
Our scope of customization includes:
[1] Customized colors
Having our existing designs made in different colors/fabrics other than what's offered, subject to approval and fabric availability. Send us a message to request for current available colors and fabrics as our stocks vary from time to time.
[2] Customized sizing
If having a piece customized to your specs, please advise current body measurements in inches. Please see how to measure accurately below. We are not liable for inaccurate body measurement taking.
[3] Minor customizations
Change in overall length (shorter/longer), removal of pockets, additional zippers or slits, modification of straps or necklines—are all subject to approval. Any customization that will drastically modify our intended design or fit will not be accommodated.
Ready to customize your keepsake?
Browse our website and IG for your chosen style.
Pick a color.
Think about your desired custom length and/or other custom features.
Send us a DM to check if your desired color and fabric are available.
Place your order and sit tight! Your custom keepsake is underway.
As of Feb. 1 2025, custom fee is P600/style (“Custom Fee”). Minor Alteration Fee will remain to be P450/style.
Any form of customization that will drastically modify our design will not be accommodated.
Strictly no returns, exchanges, or refunds for custom pieces, as these are for pre-order as well.
The same lead time policy above will apply to your custom orders.
If you wish to make further adjustments to your custom keepsake, the Minor Alteration Fee of P450 will still apply on top of the P600 Custom Fee.
Our scope of customization includes:
[1] Customized colors
Having our existing designs made in different colors/fabrics other than what's offered, subject to approval and fabric availability. Send us a message to request for current available colors and fabrics as our stocks vary from time to time.
[2] Customized sizing
If having a piece customized to your specs, please advise current body measurements in inches. Please see how to measure accurately below. We are not liable for inaccurate body measurement taking.
[3] Minor customizations
Change in overall length (shorter/longer), removal of pockets, additional zippers or slits, modification of straps or necklines—are all subject to approval. Any customization that will drastically modify our intended design or fit will not be accommodated.
Ready to customize your keepsake?
Browse our website and IG for your chosen style.
Pick a color.
Think about your desired custom length and/or other custom features.
Send us a DM to check if your desired color and fabric are available.
Place your order and sit tight! Your custom keepsake is underway.
7How do I properly measure/provide our body measurements for custom orders?
If having a piece customized to your specs, please advise current body measurements in inches. We are not liable for inaccurate body measurement taking.
How to measure accurately:
Use a standard dressmaking measuring tape. Make sure the tape is aligned front & back.
Bust - fullest part where nipples are
Waist - smallest part, usually right above belly button
Hips - fullest part where butt is
Do not measure too tight or too loose (a finger allowance is enough). We will always leave enough room/seam allowance for a most comfortable fit. Please note our pieces are not designed to be tight-fitting and each style may vary in fit and silhouette. We will follow body measurements provided and create your custom keepsake with our design intent in mind for every style.
How to measure accurately:
Use a standard dressmaking measuring tape. Make sure the tape is aligned front & back.
Bust - fullest part where nipples are
Waist - smallest part, usually right above belly button
Hips - fullest part where butt is
Do not measure too tight or too loose (a finger allowance is enough). We will always leave enough room/seam allowance for a most comfortable fit. Please note our pieces are not designed to be tight-fitting and each style may vary in fit and silhouette. We will follow body measurements provided and create your custom keepsake with our design intent in mind for every style.
8Exchanges, Returns, & Alterations Policy
Staying true to our deep commitment to sustainability, slow fashion, and a focus on quality over quantity, we want your every purchase to be intentional and meaningful. Thus, all our pieces are for pre-order. We do not have any items available on-hand. We only begin production once you've placed, confirmed, and paid for your order. Therefore, we do not accommodate requests for returns, exchanges, or refunds due to your change-of-mind or customer mistakes.
If necessary, we offer minor alterations for P450/style (“Minor Alteration Fee”) in order to resolve any fit issues you may experience upon receiving your item (a need to size up, size down, adjust hem), including any work that will minimally alter our intended design for personal preferences.
In the event that you receive a defective item, we shall waive any fees and make the necessary arrangements to right our wrong. However, we are not liable for any mishandling outside of our recommended care instructions: gentle hand wash in cold water with like colors only, do not wring, hang dry, light iron or steam, dry cleanable, and machine washable on a delicate setting only (currently, these care instructions apply to all Anika styles, except our Pino top which has slightly different care). Any damage resulting from improper care (e.g., shrinkage, discoloration, or fabric distortion) will not be covered. We have also provided the care instructions for every style in the website under each product page. For any care instruction questions, please feel free to shoot us an email or direct message.
We will do our best to ensure that you are ultimately happy with your keepsake(s) by providing feasible solutions that will remain within our store policy. We reserve the right to refuse service to anyone who may show disregard for our store policies and/or disrespect towards our team and/or brand values.
If necessary, we offer minor alterations for P450/style (“Minor Alteration Fee”) in order to resolve any fit issues you may experience upon receiving your item (a need to size up, size down, adjust hem), including any work that will minimally alter our intended design for personal preferences.
In the event that you receive a defective item, we shall waive any fees and make the necessary arrangements to right our wrong. However, we are not liable for any mishandling outside of our recommended care instructions: gentle hand wash in cold water with like colors only, do not wring, hang dry, light iron or steam, dry cleanable, and machine washable on a delicate setting only (currently, these care instructions apply to all Anika styles, except our Pino top which has slightly different care). Any damage resulting from improper care (e.g., shrinkage, discoloration, or fabric distortion) will not be covered. We have also provided the care instructions for every style in the website under each product page. For any care instruction questions, please feel free to shoot us an email or direct message.
We will do our best to ensure that you are ultimately happy with your keepsake(s) by providing feasible solutions that will remain within our store policy. We reserve the right to refuse service to anyone who may show disregard for our store policies and/or disrespect towards our team and/or brand values.
9How do I care for my Anika keepsakes?
We are not liable for any mishandling outside of our recommended care instructions. These are found in every clothing item’s hangtag: gentle hand wash in cold water with like colors only, do not wring, hang dry, light iron or steam, dry cleanable, and machine washable on a delicate setting only (currently, these care instructions apply to all Anika styles, except our Pino top which has slightly different care). Any damage resulting from improper care (e.g., shrinkage, discoloration, or fabric distortion) will not be covered.
We have also provided the care instructions for every style in the website under each product page. For any care instruction questions, please feel free to shoot us an email or direct message.
We have also provided the care instructions for every style in the website under each product page. For any care instruction questions, please feel free to shoot us an email or direct message.
10Do you have a pop-up or a studio to try on your pieces?
Currently, we hold operations online only.
We occasionally hold annual pop-ups (most recent one in Greenbelt 5, Makati last Oct-Dec 2024). Announcements for our next pop-up or event are made through Instagram.
We occasionally hold annual pop-ups (most recent one in Greenbelt 5, Makati last Oct-Dec 2024). Announcements for our next pop-up or event are made through Instagram.
11Do you ship worldwide?
Yes, we ship anywhere in the world! We’ve shipped to the USA, the UK, Ireland, Estonia, Austria, Singapore, Hong Kong, Malaysia, Indonesia, Canada, and Australia.
We have a standard P3,500 international shipping fee via our courier LBC.
We have a standard P3,500 international shipping fee via our courier LBC.
12Do you have a size chart/size guide?
Size charts for each style are available for review via our website under every product page. We provide each clothing item’s measurement for you to cross-check if your body measurements will fit in each style’s standard sizing. Please note that each style may vary in fit and measurement.